IMPORTANT SAFETY RECALL NOTICE!
Rider safety is always paramount.
Specialized are conducting a voluntary recall of the steerer tube collar on select Roubaix, Ruby, Diverge and Sirrus bicycles which were sold between 2016 and 2018. The collar may be susceptible to stress corrosion cracking which may result in a sudden loss of steering control.
We are asking riders to STOP riding the affected bicycles and to bring them in for assessment and replacement of the affected part.
We have a limited number of collars showing up weekly and it’s our aim to get our riders back on their bikes as soon as physically possible and to limit any down time.
We are asking riders to register on the below link, so we can best allocate collars as they come through, and also schedule the fix so we can do it whilst you wait.
Regards Aaron and The Team @ The Ride